Day two - morning workshops

NHS Improving Quality and FMLM strategic peer support programme: learning from a parallel early adopter trust

The session presented the Strategic Peer Support (SPS) Programme, being piloted in collaboration by NHS Improving Quality (NHS IQ) and the FMLM. The SPS programme is designed to support senior clinical leaders who aspire to strengthen their leadership capability and deliver lasting quality improvement. The programme supports the recommendations of the Berwick Report by pairing clinicians facing significant service improvement challenges, with ‘expert peers’ who have practical experience of delivering QI and service transformation.

Delivering new models of care – five years forward from now

In this session, Dr Martin McShane, Dr Nikki Kanani and Ms Karen Acott discussed different approaches that address the challenges of our current health system and, looking forward, suggested opportunities to deliver high-quality care. Using a ‘thinking environment’ approach, the topics explored included: new models of care – nationally, regionally, locally; the drivers and enablers of care across organisations and boundaries; what will success look like, and what do we need to stop doing to achieve this?

Learning from mistakes without blame – time for a new compact between patients, lawyers and doctors?

How to build a new compact between patients, lawyers and doctors whereby doctors are more readily able to learn from clinical mistakes and regain the trust of patients after adverse incidents have occurred? This workshop session, supported by Kingsley Napley, aimed to identify some of the hurdles that prevent doctors and organisations from learning from clinical mistakes and discuss, develop and test solutions to overcome those hurdles.

Revalidation, appraisal and the opportunity for a step change in quality

The UK medical profession is leading the way with the system of appraisal and revalidation aimed at enhancing the quality of care for patients. The system, now in its third year, has placed much focus on addressing underperformance. Is it time to reflect and increase the focus on good to great? In this session, we heard from the GMC and others about using appraisal and revalidation as an opportunity to improve the healthcare system, and improve services and outcomes for patients.

Junior doctor engagement: investing in the future

Data collected with the Medical Engagement Scale (MES) has shown that high engagement is associated with improved organisational performance. This interactive workshop discussed the issues surrounding junior doctor engagement and how organisations can create a more positive and engaged future workforce, as well as the future direction of the project.

CCG leadership: current and towards a bright future 

CCGs have been developing and evolving for several years so current leaders are increasingly looking for support for both their current leadership roles and succession planning for the future. This workshopwas collaboratively run by NHS Clinical Commissioners, including Ms Julie Wood (director) and Dr Amanda Doyle (co-chair) and FMLM, including Dr Jane Povey (deputy medical director: primary care). It explored what is already on offer locally and nationally for CCG leadership development and what is missing.