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23 March 2016
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Exploring conflict resolution with Dr Tim Ojo

Following his one-day course for medical leaders, part of FMLM's Essential skills courses, Dr Tim Ojo sums up the importance of and practical approach to effective conflict resolution skills in a healthcare context, along with some top tips.

"When a conflict exists that is not resolved, it can impact on the quality of care delivered, it can affect staff morale and staff engagement", he states. Watch the video below for the highlights.

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